sergiodacchini
Shipping Policy
We are committed to delivering your order as quickly and efficiently as possible. Below you’ll find detailed information about our shipping process, delivery times, and other important shipping-related topics.
Shipping Locations
We currently ship to select countries and regions. During checkout, you can verify if we ship to your location. If your country is not listed, feel free to contact us for assistance.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and holidays). Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Methods & Delivery Time
We work with trusted shipping partners to ensure safe delivery. Estimated delivery times vary by location:
- Standard Shipping: 5–10 business days
- Express Shipping: 3–7 business days
Please note that delivery times are estimates and may be affected by customs delays or carrier issues beyond our control.
Shipping Fees
Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method. Free shipping may be available for qualifying orders.
Order Tracking
Once your order ships, you’ll receive a tracking number to monitor your package. If you experience any tracking issues, please contact us for assistance.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. These charges vary by country and are not included in the order total.
Undeliverable Orders
If a package is returned due to incorrect address or unpaid customs duties, we will contact you to arrange reshipment (additional charges may apply).
Lost or Damaged Packages
While rare, if your order is lost or damaged in transit, please notify us immediately. We’ll work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Returns & Exchanges
For information on returns or exchanges, please refer to our Return Policy.
If you have any questions about shipping, don’t hesitate to reach out — we’re here to help!